#1,721,744 (+45%) - eptica.com
Title: Eptica | Conversational digital CX platform powered by AI
Description: Eptica provides conversational & collaborative solutions powered by AI to enhance digital CX, enabling you to engage in meaningful conversations with customers.
Keywords:Eptica, agent knowledge base, customer engagement platform, customer engagement suite, customer interaction history, customer journey, customer service interaction software, customer service software, email management, first contact resolution, gartner magic quadrant, interaction workflow, linguistic technology, multichannel customer experience, natural language processing, voice of the customer, web chat, web self-service, Email management software, conversational customer experience, conversational solutions, collaborative solutions, cognitive solutions, Artificial Intelligence, digital CX,
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digital customer experience, customer choice of channel, knowledge base, Natural Language Processing, machine learning, personalize relationships, Automated Conversations, automate simple, Augmented Agents, human emotional intelligence, Customer Intelligence, digital conversations, actionable insights, Self Service, Chatbot, Intelligent Knowledge Base, Chat, Email, Social, vecko(View Less)